PHH Launches App to Manage Fleet Requests
Published July 13, 2012
PHH announced the launch of the PHH InterActive Request Center, a new technology application for managing fleet requests. This technology innovation provides fleet managers a one-stop shop for managing various requests through a flexible platform that is also accessible on mobile devices, the company said.
The Request Center, which is an online hub of communications about specific fleet requests and their resolutions, allows fleet managers to easily access information without wading through emails. Assembling the information in a central online location also ensures the data is more secure and visible to the entire fleet team , without multiple emails.
In addition to the online capability, PHH has made the Request Center available on PHH InterActive Mobile, the company’s mobile tool that gives fleet managers access to their fleet information on Android, Apple and certain BlackBerry phones and tablet devices.
The Request Center allows fleet managers to find, update and check status on inquiries about vehicle orders, accident reports and billing; service card loss/replacement and insurance cards; title, plate registrations and renewals; mileage/personal use taxable benefits; motor vehicle records; used vehicle pickups and sales; and vehicle maintenance.
“Our clients have told us they want more functionality, and the PHH InterActive Request Center is our latest tool designed to improve productivity and enhance the customer experience,” said Dave Zuidema, senior vice president, Customer Experience. “It makes their jobs easier and gives them freedom to work wherever they may be.”