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• Collaborate with internal departments to identify and resolve (Cassiopae) system issues and improve process flow through Customer Service.
• Assist with creating and maintaining policies and procedures to ensure the accurate posting and safeguarding of cash receivables. Continually supervise and assess the adherence to internal controls, policies and procedures.
• Verifying UCCs are current; file UCC continuations for UCCs due to expire. Also responsible for filing UCC1s and Amendments for Transfer of Interests, assignments for purchases and filing Terminations for Lien Releases on Disposed Contracts.
• Apply for new or duplicate titles, or release existing titles, by gathering and reviewing documentation, new regulations and processing requirements for applicable state, and resolving most cost-effective and efficient means to acquire title within prescribed timeframe. Fill out vital documents and acquire appropriate signatures. Contact appropriate state or title service provider to facilitate transaction.
• Manage contract documentation offsite storage
• Maintain detailed cash summary logs and reports to be shared with management
• Interact with the bank to resolve any bank account related inquiries and issues.
• Get along with Customers to reconcile payments
• Develop strong working relationships with other operational fields, including Accounting, Operations and Portfolio.
• Assist with crafting and maintaining policies and procedures to ensure the accurate posting and safeguarding of cash receivables. Continually supervise and assess the adherence to internal controls, policies and procedures.
• Prepare and process manual ACH direct debit pulls for one-time requests submitted by the portfolio teams.

Requirements:

• B.S. or B.A. degree or equivalent work experience.
• Five (5) or more years of customer service and/or customer-oriented documentation experience, preferably in the leasing industry, with regular direct contact with customer.
• Ability to manage and effectively prioritize daily activities independently within parameters designated by manager.
• Ability to meet deadlines and handle multiple tasks in an independent, effective manner
• Experience and knowledge of lease or loan documentation.
• Be able to prepare documentation for contact amendments on Restructures, Transfers of Interest, and other mid-term events.
• Experience in filing UCC continuations, amendments, and terminations

Link to apply: Team Lead - Customer Service and Cash Application - Malvern, PA USA. [post_title] => Team Lead - Customer Service and Cash Application [post_excerpt] => Malvern, PA United States of America Siemens Financial Services Inc. Commercial Finance Americas is seeking a highly motivated and detail orientated Team Lead Customer Service and Cash Operations. You will maintain customer satisfaction, problem solver and will lead the cash posting and customer service teams. [post_status] => publish [comment_status] => closed [ping_status] => closed [post_password] => [post_name] => team-lead-customer-service-and-cash-application [to_ping] => [pinged] => [post_modified] => 2021-09-15 15:43:19 [post_modified_gmt] => 2021-09-15 19:43:19 [post_content_filtered] => [post_parent] => 0 [guid] => https://www.monitordaily.com/?post_type=classifieds&p=83346 [menu_order] => 0 [post_type] => classifieds [post_mime_type] => [comment_count] => 0 [filter] => raw ) ) [post_count] => 1 [current_post] => -1 [in_the_loop] => [post] => WP_Post Object ( [ID] => 83346 [post_author] => 151 [post_date] => 2021-09-15 15:42:16 [post_date_gmt] => 2021-09-15 19:42:16 [post_content] => Malvern, PA United States of America Siemens is a global innovator focusing on digitalization and automation for the process and manufacturing industries, and is a leader in power generation and distribution, intelligent infrastructure, and distributed energy systems. For more than 100 years, the company has developed technologies that support multiple American industries including manufacturing, energy, healthcare, and infrastructure. Siemens Financial Services (SFS) is an international provider of business-to-business financial solutions. SFS helps facilitate investments, providing commercial finance, project and structured finance and leveraged finance solutions with specific asset expertise in the energy, healthcare, industry, and infrastructure & cities markets. The Commercial Finance (COF) team is a business unit of SFS. We leverage our long-term relationship and technology know-how to create integrated financial solutions that complement Siemens as well as third party vendors. Job Description Siemens Financial Services Inc. Commercial Finance Americas is seeking a highly motivated and detail orientated Team Lead Customer Service and Cash Operations. You will maintain customer satisfaction, problem solver and will lead the cash posting and customer service teams. Responsibilities:

• Collaborate with internal departments to identify and resolve (Cassiopae) system issues and improve process flow through Customer Service.
• Assist with creating and maintaining policies and procedures to ensure the accurate posting and safeguarding of cash receivables. Continually supervise and assess the adherence to internal controls, policies and procedures.
• Verifying UCCs are current; file UCC continuations for UCCs due to expire. Also responsible for filing UCC1s and Amendments for Transfer of Interests, assignments for purchases and filing Terminations for Lien Releases on Disposed Contracts.
• Apply for new or duplicate titles, or release existing titles, by gathering and reviewing documentation, new regulations and processing requirements for applicable state, and resolving most cost-effective and efficient means to acquire title within prescribed timeframe. Fill out vital documents and acquire appropriate signatures. Contact appropriate state or title service provider to facilitate transaction.
• Manage contract documentation offsite storage
• Maintain detailed cash summary logs and reports to be shared with management
• Interact with the bank to resolve any bank account related inquiries and issues.
• Get along with Customers to reconcile payments
• Develop strong working relationships with other operational fields, including Accounting, Operations and Portfolio.
• Assist with crafting and maintaining policies and procedures to ensure the accurate posting and safeguarding of cash receivables. Continually supervise and assess the adherence to internal controls, policies and procedures.
• Prepare and process manual ACH direct debit pulls for one-time requests submitted by the portfolio teams.

Requirements:

• B.S. or B.A. degree or equivalent work experience.
• Five (5) or more years of customer service and/or customer-oriented documentation experience, preferably in the leasing industry, with regular direct contact with customer.
• Ability to manage and effectively prioritize daily activities independently within parameters designated by manager.
• Ability to meet deadlines and handle multiple tasks in an independent, effective manner
• Experience and knowledge of lease or loan documentation.
• Be able to prepare documentation for contact amendments on Restructures, Transfers of Interest, and other mid-term events.
• Experience in filing UCC continuations, amendments, and terminations

Link to apply: Team Lead - Customer Service and Cash Application - Malvern, PA USA. [post_title] => Team Lead - Customer Service and Cash Application [post_excerpt] => Malvern, PA United States of America Siemens Financial Services Inc. Commercial Finance Americas is seeking a highly motivated and detail orientated Team Lead Customer Service and Cash Operations. You will maintain customer satisfaction, problem solver and will lead the cash posting and customer service teams. [post_status] => publish [comment_status] => closed [ping_status] => closed [post_password] => [post_name] => team-lead-customer-service-and-cash-application [to_ping] => [pinged] => [post_modified] => 2021-09-15 15:43:19 [post_modified_gmt] => 2021-09-15 19:43:19 [post_content_filtered] => [post_parent] => 0 [guid] => https://www.monitordaily.com/?post_type=classifieds&p=83346 [menu_order] => 0 [post_type] => classifieds [post_mime_type] => [comment_count] => 0 [filter] => raw ) [comment_count] => 0 [current_comment] => -1 [found_posts] => 1 [max_num_pages] => 1 [max_num_comment_pages] => 0 [is_single] => [is_preview] => [is_page] => [is_archive] => 1 [is_date] => [is_year] => [is_month] => [is_day] => [is_time] => [is_author] => [is_category] => [is_tag] => [is_tax] => 1 [is_search] => [is_feed] => [is_comment_feed] => [is_trackback] => [is_home] => [is_privacy_policy] => [is_404] => [is_embed] => [is_paged] => [is_admin] => [is_attachment] => [is_singular] => [is_robots] => [is_favicon] => [is_posts_page] => [is_post_type_archive] => [query_vars_hash:WP_Query:private] => d4b7b3e84b3e531bfdc37a8b0da85b07 [query_vars_changed:WP_Query:private] => 1 [thumbnails_cached] => [stopwords:WP_Query:private] => [compat_fields:WP_Query:private] => Array ( [0] => query_vars_hash [1] => query_vars_changed ) [compat_methods:WP_Query:private] => Array ( [0] => init_query_flags [1] => parse_tax_query ) ) 1