Volvo Financial Services (VFS) has been certified as a Great Place to Work® in the USA since 2016. VFS is the captive finance company for the Volvo Group. The Volvo Group is one of the world’s leading manufacturers of trucks, buses and construction equipment, drives systems for marine and industrial applications, and is the world’s leading producer of heavy-diesel engines. Volvo Financial Services provides a full range of financial services for the construction equipment, truck and bus industries. Our team has over 1400 professionals in 48 countries around the world.
The District Finance Manager (DFM) represents Volvo Financial Services USA (VFS USA) through strong, loyal, value-added working relationships with our Volvo Construction Equipment (VCE) distributors, our VCE OEM counterparts and mutual retail customers. From their field location, DFMs work effectively as an integral part of VFS operations to provide service to all stakeholders in the best possible way. DFMs must achieve their measurable sales and operational results and display specified core skills and behaviors. The DFM reports to a Regional Sales Manager and typically works in a home office. The preferred domicile for this position is in Florida.
Meets or exceeds established quotas for “Retail Volume” in loan and lease volumes
Meets or exceeds “Dealer Penetration” goals which is defined as the number of new Volvo machines financed as a percentage of new Volvo machines delivered to the end user for a given territory
Effectively manages the overall territory through analysis of potential dealer and customer opportunities.
Develops actionable and measurable territory plans to achieve targeted goals
Maintains direct contact and interaction with VCE field representatives to maintain effective working relationships to support VCE OEM and dealer sales goals as well as provide insight and promote teamwork in order for the DFM to meet or exceed VFS sales objectives.
Supports Volvo Construction Equipment’s efforts on conquest and targeted customers by team selling and bundling of machine sales with our financial services
Tracks and enters sales activities, plans, progress and results into a contact management software application
Actively participates as a member of the VFS USA Construction Financial Services team to share best practices and procedures and serve our customers and dealers in the best possible way
Follows all Volvo Group and VFS employee practices and policies including, but not limited to, “The Volvo Way”, the Volvo Group Code of Conduct, Travel and Entertainment and Company Car policies.
Education and Experience Required:
BA/BS degree in Finance, Marketing or closely related; master’s degree a plus
5-10 years of progressive experience in Financial Services
Knowledge and experience in the construction equipment industry
Expertise in financial analysis including ability to analyze dealer financial statements and operations
Work experience structuring and negotiating finance transactions
Strong skills in financing capital equipment and related business law requirements
Understands the principles of leasing; tax aspects, cash management, off-balance sheet, and lease versus buy decision making
Displayed problem solving and customer service skills in a financial products environment
Work experience in sales/marketing, strategic forecasting, planning and implementation
Work experience developing and implementing strategic Marketing Action Plan (MAP) sales strategies
Proficiency with Salesforce.com or similar CMS product
Proficiency with SuperTrump (or similar finance/lease pricing tools)
Intermediate level in Microsoft Office
Direct experience working in a professional environment where sound business judgment, attention to detail, a fast pace and a flexible and adaptable approach are valued
Effective level of ambition and ability to understand team and corporate objectives
Experience in an environment with a focus on customer service and process improvement
Superior written, verbal and interpersonal communication skills
Exceptional business writing and presentation skills
Fluency in reading, writing and speaking English; additional languages a plus
Required Competencies and Skills:
The required competencies, skills and behaviors listed below are critical for the DFM role and employees of VFS USA.
The following core competencies and behaviors are paramount when evaluating the processes that a District Finance Manager must use to achieve success in quantifiable results:
Action oriented: Delivers quick responses, fast action and is full of energy for challenges. Not fearful of acting. Seizes opportunities and initiates and sustains momentum without external stimulation. Delivers desired outcomes as promised and is accountable for personal actions. Reaches goals regardless of obstacles.
Customer focus: Establishes and maintains effective relationships with customers and colleagues. Gains their trust and respect and is committed to customer satisfaction.
Integrity and trust: Seen as a direct, truthful individual who presents facts in an appropriate and helpful manner, keeps confidences and admits mistakes. Can resolve different points of view constructively
Learning on the fly: Learns quickly when facing new problems and is open to change. Quickly grasps the essence of ideas. Self-directed with the ability to modify, respond and integrate change with minimal personal resistance.
Peer relationships: Interacts with others in a positive manner. Can solve problems with others and easily gains trust and support of others. Encourages collaboration. Has the ability to work cross-functionally and within a team and positively influences others‘ actions, decisions, opinions or thinking. Treats others fairly, regardless of personal biases or beliefs. Has a strong “people orientation” and a high level of optimism.
Perseverance: Pursues everything with energy, drive, and a need to finish. Quickly recovers form adversity. Identifies key components of a problem to formulate solutions. Repeatedly faces important deadlines that must be met on time. Comfortably deals with multiple interruptions on a continual basis, always maintaining a friendly interface with others
Self-development: Personally committed to and actively works to continuously improve self. Takes personal responsibility and action toward learning and implementing new ideas, methods and technologies. Is self-aware.
Standing alone: Can be counted on and is willing to be the only champion for an idea. Can work alone on a tough assignment. Often involved in critical situations demanding that on-the-spot decisions be made with good judgment
Technical learning: Can learn new skills and knowledge quickly and is good at learning a new industry, company, product, or technology. Establishes processes for activities that lead to the implementation of systems, procedures or outcomes
The above statements are intended to describe the general level of work being performed by persons assigned to the classification. They are not intended to be construed as an exhaustive list of responsibilities.
Volvo Group offers a very comprehensive employment package that includes a competitive base salary and a broad range of benefits such as medical/dental/vision, 401k, earned time off/vacation, Employee Assistance Program, profit sharing, adoption assistance, tuition reimbursement and employee discounts.