Asset Compliant Solutions (ACS) appointed Chris Norman, a 16-year veteran of the firm with 33-years’ recovery experience, to the newly-created position of client support manager. In this role, Norman is charged with notifying ACS clients and non-clients when assets the firm uncovers may be at-risk.

Analyzing a combination of published commercial loan data and intelligence from ACS’s vast nationwide agent network, Norman identifies equipment with loan balances that may require urgent or special attention.

“With 33-years as a repossession specialist, Chris is uniquely qualified to serve as ACS’s client support manager,” Andrew Pace, chief client experience officer of ACS, said. “Not only is he a skilled skip tracer, he’s also a great communicator and strong industry advocate. We’re proud to have Chris protecting our clients and industry partners.”

“It’s a privilege for me to help serve some of the country’s largest and most important lenders,” Norman said. “ACS is the only firm I know where a professional like me is encouraged to up their game and find new ways to add value. The team here is truly unlike any other I’ve experienced in our industry.”

During the first month in his role, Norman has notified lenders across the country, identifying hundreds of at-risk assets.