Registration for Converge 2025: The Future of the EF Customer opens today — and with it comes a rare opportunity to gain something most conferences only talk about: a strategic operating system you can actually use.

For just $299, participants will spend five highly focused hours hosted by an industry leader tackling today’s top customer challenges across sales, credit, marketing, operations, and leadership. But the real value? You’ll leave with The 2025 Converge Customer Playbook — a fully actionable system built to:

• Identify your most valuable customer segments
• Replace outdated prospecting with insight-led acquisition strategies
• Redesign onboarding and post-funding engagement to maximize retention
• Align internal teams around revenue targets, shared KPIs, and measurable outcomes
• Track CAC, LTV, rep productivity, and other critical metrics with built-in scorecards and dashboards​

“This is not a whitepaper. It’s not conference notes. The 2025 Converge Customer Playbook is a blueprint for how to grow, win, and retain the next generation of customers,” says Monitor Publisher Lisa Rafter.

Also included with your registration:

• Full participation in this Converge Virtual Event on July 24
• Peer collaboration and strategy sessions with 250 industry leaders
• Breakout insights from real-world growth scenarios
• Tools you can customize, activate, and roll out across your organization

This event is designed for immediate impact — and lasting value.
Seats are limited. Registration open now at convergebymonitor.com.