Customers Bank is expanding its Midwest presence based in Chicago as part of its national expansion. The bank also is opening new commercial banking offices in Dallas and Orlando, FL.

Ian Kay, vice president and Chicago banking group head at Customers Bank, will continue directing the Chicago commercial banking team’s efforts. Kay has more than 15 years of experience and expertise in growing deposit and loan portfolios as well as treasury and cash management. Kay’s commercial banking team has more than 50 years of combined banking knowledge.

“Our model serves businesses and their principals of all sizes and provides them with remarkable banking experiences,” Kay said. “We focus on the relationship between the banking team and the client to determine how we can provide them the best service rather than the size and complexity of the business to determine the level of support they receive.”

As part of the expansion, Mary Haley, associate vice president of commercial banking at Customers Bank, will join the Chicago team and increase her responsibilities. Haley has more than 25 years of experience in banking and has been responsible for customer service and management positions of increasing responsibility as well as duties in finance. She also has experience in treasury and cash management servicing for large multi-national corporate clients.

Customers Bank’s commercial banking team offers expertise in the real estate, financial services and technology industries. The Chicago office focuses on privately-owned businesses with revenue between $5 million and $100 million that need assistance in working capital financing, owner-occupied mortgage financing or investment real estate financing, as well as companies needing treasury management solutions for their cash management needs. The Chicago team also will be expanding relationships within the financial services, fintech and specialty finance industries.