DLL Wins Leasing Life 2020 Digital Innovation Award
NOV 20, 2020 - 7:27 am
DLL received the 2020 Digital Innovation Award from Leasing Life, a European leasing industry journal, during the first virtual Leasing Life Conference & Awards event.
The Leasing Life Awards recognize the most successful asset finance and leasing initiatives over the course of the year. The awards reflect the latest trends in financing and the noteworthy initiatives that have helped companies establish a strong foothold in Europe. There are multiple award categories. After a selection procedure by a jury of experts with experience in both the European asset finance industry and technology sector, DLL was appointed the Digital Innovation Award winner.
This award is meant to recognize a policy, product or leasing related site or application that pushes the envelope on how commercial lessors relate to their customers. Not designed simply for the ‘e-signatures’ or a back-room platform change, nominees had to impress the judges with technological expertise and novelty.
The awards jury cited DLL and its “quick skills in developing innovative solutions at a time when technology is on everyone’s lips.”
DLL has undertaken several technology development projects and digital infrastructure advancements over recent years. A global initiative (“Workplace 2020”) began more than two years ago with the ambition to ensure that every DLL employee could be mobile and continue to deliver value to its customers from any location.
The outcome of this project was tested and validated in 2020 as DLL adapted to the remote working challenges created by the COVID-19 pandemic. As a result, DLL remained ‘open for business’ across its entire global network, with almost 100% of its employees working remotely from home and delivering support to partners and customers.
DLL also is making investments in digitalization through its asset inspection mobile app, which replaces costly and intrusive physical audits to API solutions that directly integrate DLL services into the systems, processes and portals of its vendor partners. DLL also is improving performance and speed through artificial intelligence and robotics.
“The digital conveniences that our customers have grown used to in their personal lives are now also expected in their business interactions,” Rob Welten, CIO at DLL, said. “DLL has been able to secure vital insights into how our customers do business and the key role that technology can play in improving that experience. These activities have spurred the creation of some exciting new technology solutions. We are very proud that our efforts and expertise in digitalization continue to be recognized by both our industry peers and the top leasing publication in Europe. Innovative technologies have all the potential to enhance the ease, speed and quality of doing business with our customers. DLL intends to remain at the forefront of these developments.”
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