On May 19 the ELFA held an ELFA Innovation Roundtable, where attendees enjoyed a wide-ranging conversation focused on the theme “Beyond Portals: Evolving Digital Customer Experience.” During the interactive discussion, participants gained insights into how industry peers are dealing with the rapidly evolving landscape of digital customer experience solutions and adoption strategies.
The Innovation Roundtable was hosted and facilitated by Deborah Reuben, CEO and founder of TomorrowZone, and featured panelists from the ELFA Technology Innovation Work Group, including:
Nancy Pistorio, chair of the Equipment Leasing & Finance Foundation, started the roundtable with opening remarks.
TomorrowZone compiled the following observations and questions that came out of the event:
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