ELFA’s Credit and Collection Manager Surveys Indicate Strong Booking Volume



The Equipment Leasing and Finance Association released its 2022 Credit Manager Survey and 2022 Collection Manager Survey with slide decks of data results and key insights from credit and collection professionals and equipment finance executives. Results of both surveys were presented during the 2022 ELFA Credit & Collections Management Conference in June in San Antonio.

The Credit Manager Survey covers an array of topics, including credit processes, credit scoring, turnaround times, approval rates, collateral values, policy changes, regulations, modifications, application thresholds, booking volume, favorable/unfavorable industries, the macroeconomic environment and the outlook at bank, captive and independent leasing companies. Based on feedback from 168 ELFA survey respondents in March, the survey results suggest strong expectations for booking volume in all groups and categories and good credit quality despite a slight increase in delinquency.

The Collection Manager Survey captures information pertaining to aging of receivables, productivity measures, resources assigned to collection activities, technological trends and outsourcing strategies. The data collected from 76 ELFA collection professionals in March were grouped by company, ticket size and organization type. Overall, the results reflected a sound industry with low delinquency and charge-offs and healthy recoveries.

Results of both surveys are available for download at the ELFA’s Knowledge Hub. Recordings of presentation sessions of both surveys from the Credit & Collections Management Conference will be available in the coming weeks.


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Terry Mulreany
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