ENGS Commercial Finance, a Mitsubishi UFJ Lease and Finance company, developed a digital center that is “always connected” to vendors and customers. The digital center, through data driven intelligence, delivers a digital to business (D2B) solution that predicts customers’ financing behaviors and customizes a solution for their exact needs. The ENGS digital center leverages decades of lending information from tens of thousands of customers to deliver financing solutions to customers and vendors.

According to ENGS, the digital center is always connected to all aspects of the equipment finance lifecycle, delivering a full suite of digital finance solutions aimed at enhancing the customer experience and promoting repeat business.

“ENGS has greatly invested in digital technology and created a digital center responsible for analyzing customer data to deliver D2B customized financing products at the essential time for our vendors and customers,” Christopher D. Johanneson, managing director of operations, marketing and digital strategy for ENGS, said. “Creating a new business unit centered around our customer data and best-in-class technology tools is a necessary progression today. Adapting to an increasingly digital market environment and taking advantage of digital technologies create a better customer experience and improves our operational efficiencies, both of which are imperative for success.”

Steven Holben, CLFP, director of digital sales strategy for ENGS, will lead the ENGS digital center.

“Digital transformation and adaption in today’s ever-evolving culture is essential for companies to succeed,” Holben said. “ENGS has developed a dynamic digital infrastructure that allows us to innovate faster, collaborate efficiently and drive value for our vendors and customers. The exceptional customer experience we pride ourselves on delivering will accelerate with the analytical intellect of the digital center.”

“We are excited to have Steven in this very important role for the company to deliver on our commitments to our vendors and customers,” Johanneson said. “This is an important initiative for ENGS, and I am confident with Steven’s leadership, experience and strong support of his team, we will deliver exceptional results and an unmatched customer experience.”