LTi Technology Solutions formed a new client success team, which will be responsible for ensuring clients can derive maximum value at every stage of their journey with LTi. As part of its commitment, LTi appointed Kevin Truitt vice president of client success.
In his new role, Truitt will be responsible for how LTi approaches client success. Truitt joined LTi in 2012 and has spent the majority of his career in the software development and services industry, with more than 20 of those years in the finance industry. He has served in a variety of roles as he advanced his career at LTi, including director of business development and vice president of business development and product management.
The client success team will work with clients to understand their business goals and challenges. In addition, the team will provide consultation on best practices and potential process changes, enabling the adoption of LTi’s products and services in support of business needs.
“It’s a unique opportunity to build an organization that is obsessively focused on ensuring our clients are getting the best out of their LTi relationship. The success and experience of our clients are a top priority for LTi. We are committed to continuing to research and find new ways to deliver value to our clients,” Jeff Van Slyke, president and CEO of LTi, said. “Kevin has a long-standing track record helping to enhance LTi’s technology solutions and helping grow client success. We are thrilled to have him lead our client success team and help us scale our client success operations.”
“LTi values the relationships we have built in support of the equipment finance industry over more than 30 years. We continually strive to actively engage with our clients to support their current and future business goals,” Truitt said. “I am excited about this commitment to further intensify our efforts directly related to the success of our clients.”
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