North Mill Equipment Finance hired Paul Cheslock as vice president of Customer Relations.

Cheslock brings 27 years of experience leading customer relations and sales teams in various sectors of the financial industry with an emphasis on the equipment finance space. He has worked with international corporations like GE Leasing Solutions as Sales Manager, as vice president of Indirect Markets for Boston-based fintech, TimePayment and most recently as vice president of Sales for Lease Q, an online lending start-up.

“I’m thrilled that Paul has joined us to help introduce a level of service for our referral source partners in the small ticket segment,” said David C. Lee, North Mill CEO. “We rely exclusively on our referral source partners to promote our solutions and Paul’s experience fits perfectly into our strategy.”

Cheslock will be responsible for managing, servicing and growing the company’s broker relationships. He will play a significant role in establishing new technologies and new products designed to enhance the broker experience from the submission of a transaction through to its approval and funding. Additionally, he will monitor satisfaction levels and gauge progress by establishing KPIs as well as service level agreements and standard operating procedures.