Pitney Bowes Partners with Genpact Digital Technology Platform

Pitney Bowes partnered with Genpact, a global professional services firm focused on delivering digital transformation, in order to give Pitney Bowes access to a best-in-class digital technology platform and expand its lending capabilities.

Through Genpact’s business-process-as-a-service (BPaaS) capability, one of the first of its kind in the equipment finance market, Pitney Bowes’ will offer its clients a unique equipment finance platform.

This managed services operating model will allow Wheeler Financial to scale quickly and meet market and customer needs in a flexible and agile manner. Wheeler Financial will help clients purchase new equipment and services critical to the industries in which they operate with loans, leases, and other financial structures.

“Pitney Bowes has the reach, distribution, and capital to continue to invest in the needs of our clients,” said Marc B. Lautenbach, Pitney Bowes president and CEO. “Our partnership with Genpact gives us a digital technology platform and innovative business model to deliver a cost efficient, seamless customer experience. We are building a stronger future together with our clients for mutual growth.”

“Equipment leasing is a dynamic industry with changing market conditions that demand agile, efficient operations—especially critical to meet the needs of small and medium sized business that often operate on tight margins,” said NV “Tiger” Tyagarajan, Genpact president and CEO. “The innovative BPaaS model we are creating with Pitney Bowes leverages digital technology and advanced analytics to provide faster and better access to data enabling smarter, quicker, and more strategic asset financing decisions along with superior customer experience.”

Focused on financing for equipment beyond what Pitney Bowes manufactures, Wheeler Financial will provide flexible financing solutions to small and medium businesses and is committed to investing in clients’ sustainability and growth.

Pitney Bowes Financial Services has been providing commercial lending opportunities and solutions to purchase Pitney Bowes equipment for more than 30 years.

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