Ryder Launches New Used Vehicle Sales Channels



Ryder launched a new used vehicle sales website. The new site includes an expanded inventory of used vehicles through an additional 156 current Ryder rental and maintenance facilities, as well as new search tools and features.

“We developed the new website based on customer input to have increased buying channels through the combination of digital and physical locations,” Eugene Tangney, vice president of global vehicle sales at Ryder, said. “We’ve learned a lot from our customers as we all try to navigate through the COVID-19 pandemic, and recognized the importance of structuring our online and physical business to offer safe and convenient sales of used vehicles. As more and more customers start their used vehicle purchase journey online, it was critical that we enhance our ryder.com/used-trucks website with a new search functionality and innovative features to deliver the best online experience.”

In addition to new search functionality, the new site offers personalization to learn how customers are searching for vehicles. Customers also can chat with a Ryder sales representative and make an appointment to visit a Ryder location. The website also can now display available vehicles to more partner and affiliate sales websites.

Ryder also implemented several openings and expansions of its used vehicles sales centers. This allows for customers to locate a vehicle online and finalize the purchase transaction at a Ryder used vehicle sales center where they can see and touch their future vehicle first hand. The new Ryder used vehicle sales centers opened to customers earlier this year and are located in Doraville, GA; Kansas City, MO; Phoenix; and Fort Worth, TX. In addition, the company plans to open new locations in Orlando, FL, and Cincinnati by the end of 2020.

“Ryder’s distinct classes of used trucks make it easy to select the right vehicle for your needs and now we have greater reach through our digital and physical sales channels to support more customers,” Tangney said. “We are ultimately creating more flexibility, choice and control necessary for efficient fleet management based on what our customers are telling us they want and need.”

Ryder used vehicles are offered in three categories: Ryder Certified, Ryder DOT Verified and Ryder As-is for commercial vehicles, consisting of day cab tractors, sleepers, refrigeration equipment, box trucks, sprinter vans, cargo vans and trailers.

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