AMEX: Small Business Owners Optimistic but Concerned with Price Hikes and Cash Flow

American Express issued its third Amex Trendex: Small Business Edition, which found that even as small business owners surveyed face continued economic uncertainty, their personal drive and long-term aspirations are buoying their optimism. read more

JUN 4, 2024 - 6:40 am

Making Employee Engagement Part of the Strategic Plan

Scott Thacker

My last blog spoke about the three elements that most strategic plans have at their core: first, increasing shareholder value, second, raising customer satisfaction levels, and third, enhancing employee engagement. Pricing methods can influence all three of these in different... read more

October 2015