BEST COMPANIES

Intentionally building and sustaining workplace culture is a top priority at Canon Financial Services (CFS), a premier financing provider for B2B customers across the U.S. and a wholly owned subsidiary of Canon U.S.A., Inc.

Named one of Monitor’s Best Companies for culture for the second time in three years, CFS credits its success to a people-centered philosophy rooted in Kyosei, the belief in living and working together for the common good. This principle shapes daily interactions and long-term strategy alike.

“Everything that I’ve learned about winning comes back to the people,” Dominic Janney, president at CFS, says. “I have found that when we truly listen, invest in their growth and demonstrate we care beyond results, the culture changes. Over time, trust is built, effort multiplies, and ownership emerges. A winning culture starts when your most precious asset, your people, feel seen, valued and inspired to give their best.”

A key component of this approach is leadership accessibility and transparency. Regular town halls and informal forums like ‘Dunkin’ with Dominic’ create open channels for dialogue both ways. Employees are encouraged to share ideas and feedback, reinforcing a culture built on mutual trust.  The executive team maintains an open-door approach, engaging directly with staff to modernize processes and strengthen collaboration.

The CFS executive team is committed to establishing systems for employees to explore emerging technologies that could enhance client success and workplace quality. Setbacks are treated as learning opportunities, fostering innovation in an environment that values progress over perfection. After all, Kyosei means working together for a better future for all, and CFS clients and employees are the priorities in that philosophy.

CFS invests in the whole person, respecting teammates’ lives outside the office, offering flexibility and support for true work-life balance. Flexible work arrangements, professional development opportunities, wellness programs and recognition help employees balance life and career growth. By consistently investing in culture as a strategic priority, CFS builds a workplace rooted in respect, community and shared purpose.