What does the future of work after AI look like? What if the most valuable business asset over the coming decades will be the wisdom of our mid-lifers and elders? I predict a big Western culture shift in which we... read more
March 22, 2024
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article
Servicing contracts can create bottlenecks in any organization, which can eat up valuable time for generating revenue. Jena Morgan shares the lessons KLC Financial learned when the company decided to outsource servicing activities. She outlines the benefits, the downsides and... read more