Author Bio

Phil Neuffer

Senior Editor of ABF Journal

Phil Neuffer is senior editor of ABF Journal.


Posts by Phil Neuffer

Petta Reflects on 36 Years of Success at the ELFA

After 36 years, Equipment Leasing and Finance Association (ELFA) CEO and president, Ralph Petta has announced his retirement. Having seen nearly four decades at the ELFA, once known as the American Association of Equipment Lenders, Petta admits he hadn’t the... read more

Building Relationships: Bullen Outlines a New Strategy for Key Equipment Finance

Supporting bank relationships is the centerpiece of Key Equipment Finance’s new go-to-market strategy, which fueled the bank’s recent decision to exit its commercial and municipal vendor finance business. “We had a very successful commercial vendor business that had been with... read more

Butterflies and Caterpillars: Exploring Major Themes from Converge

When building out the branding for Monitor’s two-day 50th anniversary celebration, the Monitor team wanted to make sure what the event was called reflected its purpose as well as the current moment in equipment finance. Converge emerged as the perfect... read more

Martha Ahlers: Developing Today to Succeed Tomorrow

One of Martha Ahlers’ top priorities as president of United Leasing & Finance is the growth of the organization. But Ahlers doesn’t believe business growth comes from an unceasing obsession with hitting sales milestones. Rather, she says growth is a... read more

Michael Ward: Cookies, Color Runs and Customer Service

Like most banks, Prime Alliance Bank sent an email to provide assurance to customers the week Silicon Valley Bank collapsed. However, Michael Ward, president and CEO of Prime Alliance, went a bit further, including his personal cell phone number and... read more

Joe Leonard: Consistently Building and Retaining Customer Relationships

Oakmont Capital Services has been a consistent force in the equipment finance industry since 1998, when Joe Leonard joined forces with Megan Zoba to start the company on a foundation of brokering transactions while building a portfolio. As a founding... read more

Vivek Kaushal: Consistent Differentiation Leads to High-Flying Success

Ever since Global Jet Capital acquired GE Capital’s business aviation financing portfolio in 2015, Vivek Kaushal has been instrumental in the growth of the business, becoming CEO in 2021 and leading the company to a spot on the Monitor 100... read more

Crunching the Numbers: Introducing CFO Chats

INTRODUCTION This is a new column for the Monitor and a new approach to Monitor articles. The premise is to present a slice in the life of a leasing sales person, so this column will feature common (yet fictional) conversations... read more

Full Disclosure: What You Need to Know About the New York Commercial Finance Disclosure Law

The dominoes are beginning to fall. Late last year California and Virginia became the first states in the nation to implement commercial finance disclosure laws, with Utah following in January. Now it’s New York’s turn, with its version to take... read more

Shaping the Future by Innovating Adult Learning

Continuous learning is vital for thriving in our rapidly changing world, but not everyone learns the same way. With so many things changing, so much to learn and so many ways to learn, how might we innovate the adult learning... read more

Age is Nothing But a Number: Communication is Key

What do generational differences in the workplace look like? There are stereotypes about the baby boomer, millennial and Gen Z generations in the workplace and how they interact, with one labeled entitled and lazy and the other labeled stuck in... read more

Financing New Vehicle Technology

The transportation industry is in the midst of a significant technological shift with a variety of new powertrain options being vetted by fleets. Two of the most promising are battery electric and hydrogen fuel cell. As vehicles with these powertrains... read more

Use Technology to Enhance Empathy and Deliver Better Customer Experiences

The question is as old as the wheel — “How can technology augment or improve the customer experience?” The answer is just as old — “Solve a problem that matters.” Technology is a tool used by innovators, designers and product... read more

How Technology Can Augment the Customer Experience

Equipment and financing companies have always known that their customers are more than a number. There’s a story, a relationship and a reason customers are in business. During the height of the COVID-19 pandemic, there was a surge of empathy... read more

How Do You Tell the Story of an Industry? Tracing Equipment Finance’s Past, Present and Future

In equipment finance, you must turn to its people because as much as the sector has been built on dollars and cents, not to mention iron and steel, the people who form the community within the equipment finance space are... read more

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