With more than 15 years of experience in the financial services industry, Melissa Bélisle has played a pivotal role in scaling operations as her company evolved from CLE Leasing to Mitsubishi HC Capital Canada. She has been instrumental in driving operational transformation, innovation and continuous improvement across the organization.

In her leadership roles, Bélisle has spearheaded initiatives to transform key operations, such as contract audit, customer service, collections, asset management and portfolio analysis, through the adoption of digital technologies, improving turnarounds, and strengthened decision-making in risk mitigation. Bélisle attributes her ability to deliver results to open communication and innovation.

Bélisle’s collaborative leadership style has been key to fostering a supportive and motivated team environment. One of her most notable accomplishments was leading a cross-functional task force to enhance debt and asset recovery. Her guidance allowed the team to improve collection outcomes, double the sales volume of recovered assets and process millions in payment deferrals.

“Having worked with Melissa for over 10 years, I can attest that she has a unique blend of creativity, expertise and commitment that has helped to positively evolve our organization,” Todd Taylor, vice president of national accounts and sales initiatives at Mitsubishi HC Capital Canada, says. “Melissa has spearheaded several transformation projects at Mitsubishi that have substantially enhanced our internal efficiency and effectiveness while also significantly boosting our customer experience.”

Bélisle stands out for her strong communication skills, positive leadership and ability to drive innovation across Mitsubishi HC Capital Canada. Known amongst colleagues for her approachability and transparency, she promotes an environment of open dialogue, ensuring that team members at all levels feel supported and encouraged to contribute. Her inclusive leadership inspires employees to embrace change, adopt new technologies and streamline complex processes.

Supervising more than 70 employees from five offices across Canada, Bélisle is a hands-on leader who travels regularly to keep her teams engaged. She does not hesitate to share the organization’s strategic vision and has succeeded in creating a culture in which change and collaboration are welcomed.

Dedicated to the professional and personal development of her employees, she also takes the time to coach them, sharing her knowledge and explaining concepts that will help them grow.

In both positive and challenging times, Bélisle excels in clearly and confidently conveying the company’s direction, keeping her team aligned with organizational goals. Her adaptability allows her to tailor her messaging to diverse audiences, whether addressing executives or employees. She actively listens to their concerns and provides clear, actionable plans that inspire confidence and commitment
to the path forward.

“Melissa consistently sets the bar high with her exceptional performance and unwavering dedication,” Taylor says. “She inspires our team to strive for excellence every day.”

Beyond her accomplishments within Mitsubishi HC Capital Canada, Bélisle is dedicated to mentoring future leaders and promoting a culture of inclusion. Her professional mission is to drive sustainable growth and operational excellence while creating a collaborative environment in which employees are empowered to succeed.

Through her visionary leadership, Bélisle is shaping a legacy of innovation, transformation and long-term success for Mitsubishi HC Capital Canada and the equipment finance industry as a whole. •