“We’ve intentionally built our culture by hiring individuals who align with our purpose and beliefs. Over the past four years, we’ve added 50 employees under 30, recognizing that they represent the future of Auxilior.”

~Steve Grosso, CEO, Auxilior Capital Partners

When Auxilior Capital Partners launched in 2020, it aimed to establish itself as a supply chain sales catalyst in the equipment finance sector by integrating service-driven strategies with technology-enabled solutions. Over the last four years, the company experienced significant growth by prioritizing its foundation of people and technology that support strategic priorities of innovation, solutions and
service. In an industry where differentiation is a challenge, Auxilior has built a brand rooted in superior human capital, transformational technologies and most importantly an ethos with an unfaltering dedication to its purpose: “Above All We Serve.”

CULTURE & LEADERSHIP: ALIGNING GROWTH WITH CORE VALUES
From its inception, Auxilior has emphasized a company culture unified by a shared purpose and belief system, collaboration and continuous improvement. Steve Grosso, CEO, and his leadership team, many of whom have worked together for decades, have reinforced these values while scaling the organization.

“We’ve intentionally built our culture by hiring individuals who align with our purpose and beliefs,” Grosso explains. “Over the past four years, we’ve added 50 employees under 30, recognizing that they represent the future of Auxilior.”

The company’s internship program, launched in 2021, has become a strategic talent pipeline, allowing students to gain real-world experience before transitioning into full-time roles. This initiative has not only contributed to workforce development but also helps sustain the company’s focus on innovation.

Auxilior reinforces its purpose through consistent communication, including monthly town halls, quarterly reviews and annual meetings. Its energetic office environment fosters collaboration with ample meeting spaces, a dedicated innovation center and a newly designed kitchen for its many gatherings. Leadership also prioritizes employee development, with each associate having an Individual Development Plan (IDP) guided by an executive sponsor.

“In the first year, I personally reviewed and managed all IDPs,” Grosso shares. “That year we tripled in size, and while it was a challenge, it reinforced the importance of this initiative. Now, we have a structured and scalable process in place that supports learning, upskilling and career growth.”

Recognition plays a key role in the company’s culture. Employees nominate peers for monthly Service and Solutions awards, while top performers receive the annual ALPS (Auxilior Leaders and Performers Club) Award, which includes an incentive trip as part of the recognition.

AGILE DECISION-MAKING & HOLACRACY: INCREASING EFFICIENCY
Auxilior has adopted an organizational model based on holacracy and agile decision making. This approach allows self-directed teams to operate with efficiency and minimal bureaucracy. The system enables team members to focus on critical priorities without duplication of effort.

“We avoid redundancy by having one person represent a discipline or constituency in projects and initiatives,” Grosso explains. “If a different perspective or specialized expertise is needed, we involve the right individuals. Over time, this model has become second nature, reinforcing adaptability and high performance.”

EMPLOYEE ENGAGEMENT & PROFESSIONAL DEVELOPMENT
Auxilior’s employee engagement strategy is driven by the Auxilior Collaboration Experience (ACE) Committee, an associate-led initiative that promotes professional growth, cultural events, and corporate social responsibility.

According to David Verlizzo, its executive sponsor and chief legal officer, “The ACE Committee organizes various activities, from culinary events, LinkedIn workshops and financial management sessions to wellness initiatives and charitable giving campaigns.

These initiatives strengthen our workplace culture while fostering professional and personal development.”

CUSTOMER-CENTRIC APPROACH & MEASURING SUCCESS
Auxilior’s name itself reflects its service-first approach, as its Latin derivative means “to serve.” The company evaluates success based on customer feedback and performance metrics such as cycle times and error rates.

“Our customers and partners provide the most accurate measure of our performance,” Jeremy Borkowski, chief commercial officer, says. “The feedback we have received has been overwhelmingly positive, reflecting our growth trajectory. The market has demonstrated strong demand for a high-quality independent service provider.”

Since its inception, Auxilior has generated over $3 billion in originations and currently manages over $2 billion in assets, signaling that its service model is resonating with customers.

NAVIGATING ECONOMIC UNCERTAINTY
Like many businesses, Auxilior has had to navigate challenges such as inflation and supply chain disruptions. However, the company credits its leadership discipline, employee commitment and investor support as key factors in maintaining resilience.

“The past few years have presented significant challenges,” Karthik Viswanathan, chief financial officer, says. “From the impacts of COVID-19 to supply chain disruptions and capital markets challenges, we have remained agile, adaptive and strong.”

LONG-TERM VISION & SUSTAINABLE GROWTH
Looking ahead, Auxilior is focused on building a sustainable organization that will endure for generations. Succession planning is a critical part of this strategy, ensuring that future leaders are prepared to carry the company forward.

“Our goal is for Auxilior to exist in perpetuity,” Grosso says. “We are laying the groundwork now to ensure continuity and long-term success.”

The company’s branding reflects this mindset. The bull symbolizes strength, growth and optimism, while also symbolizing Auxilior’s agility and speed. The shield and swords denote both competitiveness and protection.

STRATEGIC GROWTH & INDUSTRY POSITIONING
Auxilior’s growth strategy has been defined by clarity and focus. The company has deliberately chosen the industries and partners that align with its long-term objectives. “We’ve been very intentional about who we partner with,” Grosso explains. “This strategic clarity has been a key driver of our success.”

While Auxilior has grown into one of the largest independent players in the equipment finance sector, its goal is not necessarily to be the biggest but to be the best.

“There is no finish line,” Don Campbell, managing director, says. “Every day presents a new opportunity to continue moving forward. We get up each day, lace up our sneakers, and keep running.”

OVERCOMING CHALLENGES & COMPETITIVE DIFFERENTIATION
The competitive landscape of equipment finance has become increasingly crowded, but Auxilior differentiates itself through its focus on people and technology.

“Our priority is always our people, partners, and customers — enabled by state-of-the-art technology,” Grosso says. “We do not compare ourselves to others. Instead, we focus on delivering exceptional value to our partners.”

TECHNOLOGY & INNOVATION: DRIVING THE FUTURE OF FINANCE
Auxilior’s technology platform continues to evolve, with an emphasis on embedded, integrated finance.

“Our technology is designed to provide frictionless solutions for our partners,” René Paradis, president and chief operating officer, says. “We’ve built an efficient, fully integrated platform that ranks among the top in operational efficiency.”

While digital transformation is a key focus, Auxilior maintains that technology should enhance — rather than replace — the human element in finance.

“This will always be a people business,” Grosso says. “Technology is a tool that enables greater service, but relationships are what drive sustainable performance.”

SHAPING THE FUTURE OF EQUIPMENT FINANCE
Looking ahead, Auxilior expects artificial intelligence and automation to play an increasing role in the industry, driving efficiencies and reshaping financing solutions.

“Staying ahead of these changes isn’t optional — it’s essential,” Grosso says.

With a clear purpose, disciplined execution and its commitment to service, Auxilior Capital Partners will continue as an equipment finance industry leader by delivering exceptional value through the right combination of talented people and innovative technology. •