Pitney Bowes has long recognized that diversity is essential to its success. Embracing the mantra, “Diversity is our reality; inclusion is our opportunity,” Pitney Bowes has built a people strategy focused on fostering a culture of belonging. In this environment, every individual feels empowered to bring their authentic self to work and contribute fully, while their unique qualities are respected and valued.
The Power of Belonging: Fostering Innovation Through Inclusion
By prioritizing inclusivity, Pitney Bowes harnesses the strengths of its diverse workforce, enabling the company to achieve common goals and drive innovation. When employees feel they belong, they are more engaged, take greater ownership of outcomes and help propel the organization to new heights. This inclusive approach has been instrumental in driving growth and delivering superior results for the company’s teams, clients, and communities.
Pitney Bowes’ commitment to Inclusion is deeply ingrained in its history. From the 1940s, when it took proactive steps to hire women and people of color, to today, when the company is regularly recognized in prestigious awards like “America’s Best Employers for Diversity” and “America’s Best Employers for Women” by Forbes, as well as in the Bloomberg “Gender Equality Index.” These honors reflect the company’s ongoing dedication to representation and inclusion.
Driving Change: Leadership and Culture
Currently, women represent 43% of Pitney Bowes’ global workforce and board, while people of color make up 56% of its U.S. workforce. This commitment to diversity extends to its senior leadership team, with women and people of color in key executive and business leadership roles, including Financial Services.
For Christopher Johnson, President, Pitney Bowes Financial Services, diversity and inclusion is integral to the business strategy and is embedded throughout its winning formula. “Our ability to compete, serve, and add value to customers in our market simply comes down to being able to attract, retain, and develop the very best team members. Creating a culture of belonging that promotes diversity of thought / perspective around our shared goals and fosters community engagement is a competitive advantage.” Highlighting one vignette, the business recently built a center of excellence in Tampa, Fl where it recruited a highly diverse 100-person workforce with representation at all levels, including executive leadership. We regularly provide opportunities for our team members to learn and reimagine how we work with an unwavering commitment to continuous improvement. The company also fosters an inclusive culture by organizing regular cross-company meetings to build relationships and a network of Workforce Champions. These champions ensure that all voices are heard, capturing and sharing feedback from across the organization.
Beyond the Workplace: Supporting Underserved Communities
Beyond the workplace, Pitney Bowes Financial Services actively supports underserved communities through initiatives such as its partnership with the Women’s Business Enterprise National Council (WBENC), helping these communities access capital and new opportunities.
With more than 100 years of leadership in diversity and inclusion, Pitney Bowes remains dedicated to fostering open dialogue, embracing diverse perspectives and driving innovation. As the company looks ahead, it is committed to ensuring continued success and sustaining its legacy of inclusion for the next 100 years.
