Professional services firm Genpact entered a multi-year agreement with GE HealthCare to transform and manage its U.S. leasing and lending operations.
The collaboration will leverage Genpact’s digital technology solutions, specifically its business-process-as-a-service (BPaaS) operating model, to aid GE HealthCare customers in acquiring new medical equipment through its existing suite of equipment loan and lease products. The BPaaS operating model is integrated with Genpact’s artificial-intelligence-powered platform, Genpact Cora. The solution has an open architecture, integrating generative AI and other emerging digital technologies.
Adopting the platform gives GE HealthCare access to business benchmarks, insights and key performance indicators, with upgrades and enhancements available to meet evolving market and customer demands.
“Rapid innovation in the healthcare industry compels leaders like GE HealthCare to continuously evolve their operating models, driving efficiencies and value beyond financial outcomes,” Anil Nanduru, global business leader for high tech and manufacturing, Genpact, said. “We take pride in our longstanding history of co-innovation with GE HealthCare. We look forward to unlocking further meaningful value for both the organization and its customers, empowering them to thrive in a rapidly changing environment.”
