Rouse Services Added 60 New Customers, Appraised More Than $50B in 2022

In 2022, Rouse Services added 60 new rental companies and dealers to its customer base, conducted appraisals of more than $50 billion of equipment across North America and the UK, added new benchmark reports for material handling equipment, and introduced customizable reporting and API endpoints for customers.

At the upcoming CONEXPO/CON-AGG in Las Vegas, Rouse Services and its parent company Ritchie Bros., will launch a new inventory management system for customers called Fleet Manager. This interactive tool will provide users real-time valuation insights alongside self-serve access to Ritchie Bros.’ sales channels: Ritchie Bros. Auctioneers, IronPlanet, Marketplace-E and Ritchie List.

“Today’s used equipment market is ever-changing, making it more important than ever to stay informed and act fast,” Doug Rusch, managing director (sales) of Rouse Services, said. “Our new Fleet Manager tool is built to support customers throughout the entire equipment lifecycle, with daily insights you can act on. We have learned a lot from past iterations of our IMS tools and have made improvements, including an easier fleet upload process thanks to Rouse’s modern AI-powered capabilities, more robust pricing trends and analytics with data from Rouse and Ritchie Bros., and quick access to multiple sales solutions.”

With Fleet Manager customers will have access to:

  • Current Ritchie Bros. market values and auction results
  • Machine-specific value adjustments
  • Equipment photo upload and storage
  • Powerful filtering capabilities
  • Configurable user roles
  • Desktop and mobile app access
  • Click and consign to Ritchie Bros. Auctioneers, IronPlanet, Marketplace-E, and Ritchie List

“We are pleased to offer the Fleet Manager tool to customers at no cost,” Rusch said. “We also offer additional premium upgrades with expanded capabilities and insights, including with our RB Equipment Insights package that provides market values for retail and wholesale channels, a trade-in valuation tool, value opinion documentation for insurance claims, custom fields and filters, two-way ERP communication, Rouse Insights, and a sales performance benchmarking dashboard.”

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