Northteq, a provider of Salesforce loan origination solutions, partnered with Mitsubishi HC Capital Canada to launch a Salesforce-powered portal for the company. The new platform will serve as a front-end vendor-facing portal and completes the second part of a four-phase project designed to elevate the user experience and streamline lease the lease and loan origination process across Mitsubishi HC Capital Canada’s vendor business channels.
Mitsubishi HC Capital Canada’s objective was to develop a Salesforce-based portal that would provide a user-friendly, intuitive experience that vendors would be eager to engage with, so it sought a financial technology partner with specialized expertise in both equipment finance and Salesforce. Northteq collaborated with and provided guidance to Mitsubishi HC Capital Canada as it worked through a complete overhaul and reimagination of its application and lease and loan origination processes.
With the implementation of these newly automated workflows, Mitsubishi HC Capital Canada expects to experience a boost in productivity along with a reduction in deal turn times. Vendors using the multi-lingual platform will have access to instant communication and real-time status updates. Future phases of the project are planned to deliver more features and expanded portal capabilities.
“We appreciate Northteq’s partnership and hard work on the portal. It’s been a pleasure working with their team, and we’re thrilled with the results. We wanted an exceptional user interface (UI), but we also wanted the portal to be built in Salesforce, and we found there were only a few providers that could offer the level of assistance and expertise that Northteq could,” Isabelle Barbeau, DX manager at Mitsubishi HC Capital Canada, said. “Our technology investment was strategically planned to empower our sales team to become less transactional and allow them to take a more relationship-oriented approach. With the help of the portal, we anticipate further value-added services, cultivation of new relationships and further support to our vendors in expanding their businesses.”
“One of the most exciting parts of this project was the emphasis placed on creating an intelligent, optimized user interface and experience. Through this collaboration, we were challenged to think outside of the box and come up with creative ideas to help Mitsubishi HC Capital Canada achieve their objectives,” Lara Tolland, director of product at Northteq, said.
