Antony Clegg, senior vice president of product management at Odessa, is leading the company’s push to bring production-strength AI capabilities to customers, from out-of-the-box AI solutions to standardized protocols for interacting with external AI agents. For Clegg, the goal is not automation for its own sake but removing friction that keeps people from doing their jobs well.

“AI enables you to reduce the amount of time you spend navigating the system and allows you to focus on the human relationships that drive retention and growth,” Clegg says.

Clegg approaches transformation with empathy, translating stakeholder needs into the simplest possible tool for the job. Few finance companies get to start from a clean slate, so he leans on a proven delivery methodology and a skilled team working in harmony toward a shared vision.