Transport Enterprise Leasing (TEL) launched its new customer portal, designed to provide customers with valuable tools to enhance the TEL customer experience.
The portal offers a real-time overview of equipment, including equipment status, maintenance and repair tracking and document access. A key feature—equipment location tracking—enables customers to monitor applicable assets in real time using interactive maps and location data.
“The new portal gives our clients a complete view of their account, including equipment and contract information, which helps them plan for future growth,” Brandon Lairsen, vice president of fleet leasing at TEL, said.” Lairsen went on to say that the ability to download essential lease documents, invoices and regulatory certificates adds another layer of convenience and efficiency. This is the next phase in the evolution of the TEL360 Advantage.”
“By continuously investing in technology and providing value add services that benefit our customers, we’re able to increase productivity for our customers,” Jeff Berger, chief information officer at TEL, said. “Delivering real cost savings and a positive customer experience is what drives long-term loyalty.”
Customers, once registered, will be able to access the new portal through a secured login available via a link on TEL’s website.
