Customer Success Coach,
Leasepath
Vanessa Roberts has made an indelible mark on the equipment finance industry since joining it in 2017. Her leadership, technical prowess and commitment to both operational efficiency and team collaboration have made her a standout figure in the rapidly evolving field. Roberts’ ability to seamlessly bridge the gap between technology teams and real-world customer needs sets her apart as a leader who not only understands the intricacies of equipment finance, but also the practical challenges that clients face. This dual perspective has enabled her to craft tailored solutions that have been instrumental in Leasepath’s growth and continued success.
Roberts’ work is defined by her passion for process improvement and strategic execution. She has spearheaded the implementation of the Scaling Up framework, a methodology designed to align teams, set clear goals and foster accountability. As Leasepath continues its upward trajectory, her leadership in driving this initiative has ensured the company’s operations remain efficient.
“Vanessa brings invaluable experience to Leasepath, combining her expertise in operational efficiency with a unique perspective on team dynamics,” Jeffrey Bilbrey, CEO of Leasepath, says. “Her proactive, positive approach and willingness to help both customers and teammates make her an exceptional asset to our team.”
Roberts was previously named one of Monitor’s NextGen 40 Under 40, a recognition that highlights her significant contributions to the equipment finance industry. Roberts has also earned her Certified Lease & Finance Professional (CLFP) designation, a testament to her commitment to professional excellence. In her role as a CLFP ambassador, she mentors aspiring professionals, guiding them as they work toward achieving the CLFP certification. Her passion for developing new talent and helping others succeed speaks volumes about her character and leadership style.
Roberts’ influence extends beyond Leasepath, as she is actively involved in shaping the future of the equipment finance industry through her work with the Equipment Leasing and Finance Association’s Emerging Talent Advisory Committee. She is a strong advocate for integrating younger, tech-savvy professionals into the industry; she recognizes that fresh perspectives are key to fostering innovation and growth. Her insights into how emerging talent can improve operational strategies have not only benefitted Leasepath, but have also contributed to the modernization of the broader equipment finance sector.
One of Roberts’ core leadership principles is her focus on results over the traditional measure of hours worked. She champions a results-oriented, outcomes-driven approach, which aligns perfectly with the evolving landscape of hybrid and remote work. This emphasis on productivity and efficiency has empowered her teams to achieve more in less time, benefiting both the company and its clients.
“What makes Vanessa unique within the equipment leasing and financing industry is her insatiable quest for growth and understanding, not just for herself, but for Leasepath customers, teammates and peers throughout the industry,” Hilary Bilbrey, co-founder of PEQ Performance Consulting, says. “She is selfless in her pursuit of excellence, quickly turning challenges into learning opportunities. Vanessa consistently elevates the talent around her.”
Through her impactful work at Leasepath and her dedication to mentoring and developing talent across the industry, Roberts is not only shaping the future of her company, but also playing a key role in transforming the equipment finance landscape. Her leadership, mentorship and commitment to innovation have established her as a trailblazer in the industry, with her influence poised to continue growing as she nurtures the next generation of equipment finance professionals. •
