Oakmont Capital Services (OCS), a JA Mitsui Leasing Group, has successfully gone live with Leasepath Enterprise by Leasepath, a software provider of commercial equipment finance platform technology. OCS’s decision to implement Leasepath Enterprise stemmed from the company’s goal to bring portfolio servicing in-house.
“The team at Oakmont has demonstrated visionary leadership in their pursuit of customer servicing excellence,” Jeffrey Bilbrey, CEO of Leasepath, said. “Our partnership with Oakmont has brought an exceptional solution to life, and we are excited for their continued success.”
With the recent go-live of Leasepath Enterprise, OCS anticipates significant improvements that are expected to free up human resources for quality control, allowing the team to seize opportunities more effectively.
“Our OCS tech team, led by Bill Schmidt and Stephanie Wentland, invested countless hours building on our relationship with Leasepath as its platform has grown,” Daryn Lecy, senior vice president and chief operating officer of OCS, said. “Because of this, we will meet our clients’ evolving needs while catalyzing significant business growth. It is essential for OCS to maintain a high-tech, high-touch approach to deliver an elevated customer experience.”
With all teams using the same interface, OCS aimed to centralize communications to ensure organization-wide visibility into the leasing process.
“Everyone on our team having access to the same information provides a unified understanding of our customers and products,” Joe Leonard, president and CEO of OCS, said. “This makes it much easier to formulate smarter decisions and deliver excellence in customer service.”
With Leasepath Enterprise, OCS aspires to set a new standard for customer service excellence in the market.
