The ELFA Operations & Technology Conference and Exhibition provides direction and support for member companies using technology to improve business processes, enhance customer satisfaction and increase operational effectiveness.
Featuring sessions such as:
Pre-Conference Forum: Gaining New Perspective: Customer Experience Innovation
Who Moved My Cheese AGAIN?
Using AI/ML Enabled Analytics to Fundamentally Lower Firms Cost Curves
Keynote Speaker: Robert F. Wescott
Fraud in Financial Services…through the lens of the FBI
Who Are You Digitally? Authenticating Customers Remotely
Creating Competitive Advantage with Diverse Thinking
Doing Agile vs. Being Agile: The Struggle is Real
Why Toast Isn’t Just for Breakfast: Visual Thinking to Solve Business Problems
The 28th annual list of Monitor 100 companies reported $514.1 billion in net assets, $201.1 billion in originations and 28,666 employees. The group maintained steady momentum in portfolio growth, posting a 5.8% year-over-year increase, with 82 companies recording net gains... read more
Cloud-based technology touches almost every aspect of our life, from consuming news and entertainment to travel to simply communicating and connecting with each other. The cloud surrounds us and serves as the connecting force between technology and our daily routines.... read more