The ELFA Operations & Technology Conference and Exhibition provides direction and support for member companies using technology to improve business processes, enhance customer satisfaction and increase operational effectiveness.
Featuring sessions such as:
Pre-Conference Forum: Gaining New Perspective: Customer Experience Innovation
Who Moved My Cheese AGAIN?
Using AI/ML Enabled Analytics to Fundamentally Lower Firms Cost Curves
Keynote Speaker: Robert F. Wescott
Fraud in Financial Services…through the lens of the FBI
Who Are You Digitally? Authenticating Customers Remotely
Creating Competitive Advantage with Diverse Thinking
Doing Agile vs. Being Agile: The Struggle is Real
Why Toast Isn’t Just for Breakfast: Visual Thinking to Solve Business Problems
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