Author Bio

Dexter Van Dango

Senior Executive of Equipment Leasing Industry

Dexter Van Dango is a pen name for a real person who is a senior executive with more than 25 years of experience in the equipment leasing industry. A self-described portly, middle-aged, graying, balding leasing guy in the twilight of a mediocre career, Van Dango will provide occasional insight from the front lines via Monitor.

Posts by Dexter Van Dango

A Friendly Farewell from Dexter Van Dango

As an early adopter of new technological innovations, I always saw myself at the forefront, the cutting edge, adopting the latest and greatest. But today I find myself mystified by some of the emerging technologies. Artificial intelligence, machine learning, virtual... read more

Can Independents and Banks Compete For Business with a Consumption Model?

The traditional equipment finance and leasing business model is changing. It has experienced increased pressure from customers to move to more of a utility/consumption, pay-for-use or anything-as-a-service model. These customer demands have had an impact on many market segments but... read more

COMPARING THE IMPACT: How Does COVID-19 Measure Up to Past Historical Events?

John F. Kennedy once said, “Change is the law of life. And those who look only to the past or present are certain to miss the future.” As the global COVID-19 pandemic impacts the economic recovery of the entire world,... read more

The Innovative Interdependence of Independent Lessors

When the world lost famed Harvard Business School professor Clayton Christensen in late January to a long battle with leukemia, it lost one of the most respected and prolific authors of the past three decades. Christensen, age 67, had written... read more

A Changing of the Guard: The Industry’s New Breed of Leaders

Have you ever thought about who will succeed you when you are ready to step down or retire? What plans are in place to backfill senior roles throughout your organization for planned or emergency job vacancies? Most businesses have formal... read more

10 Years as “Nom de Plume” Dexter Van Dango

2019 marks the tenth year I have contributed to the Monitor 100 publication. Over the course of the past ten years, I have written for the Monitor under the pen-name Dexter Van Dango more than 40 times, addressing issues that... read more

Vendor Finance: The More It Changes, the More It Stays the Same

When it comes right down to it, the vendor finance segment of the equipment leasing and finance business has become stale, boring and bereft of innovative products and services. Six years ago I wrote an article predicting the future of... read more

Disruptive Forces: Fintech, AI and the Power of Teamwork

What do you see as the potential disruptors that could change the course of our industry in 2019? What factors could make a difference? I see 2019 as an evolutionary year not a revolutionary year, though identifying these disruptors feels... read more

The Next Generation of Customer Service: Serving Clients When, Where & How They Want to be Served

We all know the golden rule: Treat others how you wish to be treated. As a core principle of most belief systems, this maxim has been almost universally accepted throughout the ages. Until now, that is. I’ve got some bad... read more

Anticipating the Inevitable: When Will the Economic Expansion End?

The idiomatic phrase “waiting for the other shoe to drop” is attributed to tenement dwellers in New York City in the early 1900s who lived in identical shotgun apartments stacked with bedrooms above bedrooms on each floor. When a resident... read more

Vendor Finance in 2018: Dexter Provides a Multi-Faceted Perspective

For this vendor finance issue, I sought input from a few dozen of my vendor-experienced LinkedIn contacts. Several replied with suggested areas to explore, but none carried the substance required for a full article. Instead, I decided to use their... read more

Equipment Finance 2.0: This is Not Your Father’s Leasing Company

Business as usual is a thing of the past. The demand for new ways of doing business is influencing people, processes and technology. If you are not adapting to these changes, then the world may pass you by. What am... read more

Skillful Sailing: Extraordinary Performance Driven by Cultural Winds

When Uber co-founder Travis Kalanick went on a tirade against one of the company’s drivers, with a camera recording the event as it took place in the back seat of an Uber car, critics focused on the broken culture of... read more

Caveat Emptor: Let the Buyer Beware

In Act 1 Scene 3 of William Shakespeare’s Hamlet, Polonius provides his son Laertes with a simple life lesson: “Neither a borrower nor a lender be, for loan oft loses both itself and friend, and borrowing dulls the edge of... read more

The Uberization of Vendor Finance: Customer Demands Force Reassessment of Vendor Program Agreements

Changing market demands are forcing transition in the vendor finance marketplace. What was once a simple sales finance tool used to facilitate the acquisition of capital equipment using firm-term contracts such as leases, loans or equipment finance agreements is now... read more

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