Citi appointed Joy Cheng head of Citi Commercial Bank in Hong Kong, succeeding Anson Kwok, who retired on Jan. 1.

In this role, Cheng has oversight of Citi Commercial Bank’s business and operations in Hong Kong and is responsible for driving the business’ growth as well as financial performance. She will report to Gunjan Kalra, head of Citi Commercial Bank for the Asia North, Australia and Asia South clusters, and Aveline San, CEO and head of banking for Citi Hong Kong and Macau.

Cheng has more than 30 years of experience in the banking industry across different roles. She began her career as a management associate at Citi and has held several senior roles in corporate banking. She was most recently head of corporate banking for Citi in Hong Kong, a position she has held since 2019. In that role, she was responsible for managing institutional clients, including corporates, public sector organizations, financial institutions and local subsidiaries of multinational companies. In the past, she held other senior roles at Citi, including head of financial institutions for Hong Kong and head of Asia Pacific multinational coverage for the financial institutions group.

Citi Commercial Bank delivers a product suite that includes cash and liquidity management, foreign exchange, trade finance, capital markets, and lending solutions, among others, to mid-sized corporates that are either global or looking to build an international footprint.

“Hong Kong is one of the largest markets by flow revenue for Citi Commercial Bank globally. We have gained considerable market share in Hong Kong over the past few years, working closely with mid-sized corporates in the healthcare, technology, industrials, consumer and retail, and services sectors. I am confident that under Joy’s leadership our business will thrive. Joy’s track record, experience and focus on client connectivity will be instrumental in taking us to the next stages of success in our Hong Kong business,” Kalra said.

Citi is also focused on capturing the emerging opportunities in the Greater Bay Area (GBA) in China.

“We are well-positioned to support Greater Bay Area companies with cross-border banking needs, helping them enter new markets and expand internationally,” San said. “Joy’s strong background in corporate banking will be invaluable as we support commercial bank clients on the next phase of their growth journeys.”

In the Asia-Pacific region, Citi Commercial Bank serves clients in 11 markets, including Australia, mainland China, Hong Kong, India, Indonesia, Malaysia, Singapore, South Korea, Taiwan, Thailand and Vietnam.