Dedicated Financial GBC achieved two significant milestones in its growth. The company has recently relocated its office from Roseville to Shoreview, MN and concurrently appointed Jay Keckhafer as its new president.

The decision to move to a spacious, more than 15,000 square foot, building from the previous 3,000 square foot location is in response to Dedicated Financial GBC’s growth. The company has tripled in size, necessitating a larger facility to accommodate expanding teams and enhance capabilities in first-party servicing, third-party collections, litigation management, bankruptcy servicing, account scoring and asset management services.

“This move supports our expanding team and aligns with our commitment to meeting the rising demands of our clients,” Shawn Smith, CEO of Dedicated Financial, said. “We are excited about the enhanced workspace that will not only increase productivity but also prioritize the well-being of our dedicated team members.”

The new office space is designed with employee engagement in mind, featuring sit-stand desks, larger common spaces, additional meeting rooms, offices and amenities. Dedicated is also actively undertaking initiatives to brand the interior of the office, contributing to the development of a robust and vibrant company culture.

Most notably, Dedicated Financial appointed Jay Keckhafer as its new president. With over two decades of experience, Keckhafer brings a wealth of expertise to his new role, having served as the executive director of operations and legal outsourcing for the past six years. His extensive career includes notable roles such as director of collection operations at OPTIO Solutions and director of collections at AscensionPoint Recovery Services.

As president, Keckhafer will oversee the strategic direction and day-to-day operations of Dedicated Financial GBC, leveraging his skills in business analysis, operations management, financial analysis and business strategy. His leadership is expected to drive the company’s growth and success in the financial services industry.

“We are grateful to have Jay Keckhafer as the president of Dedicated Financial GBC. His background in operations, legal outsourcing and business operations makes him the perfect leader to guide Dedicated to new heights,” Smith said. “We look forward to the innovative strategies and insights he will bring to our team and the leadership he will bring in support of our mission to use business to make the greatest impact on people in need locally and globally.”