International Data Corporation unveiled its future of work predictions for 2023 and beyond. The reality of the current global economic, climate and business challenges in the United States requires workers to be a part of dynamic and reconfigurable teams that can quickly adapt to business demands and new market requirements — anytime and anywhere.
With global attention divided between many disruptors, the future of work is fraught with many unknowns. Hybrid work, once thought to be a temporary means of enabling enterprises to continue business operations through the COVID-19 pandemic, has become a mainstay for the global future work landscape.
Rapid adoption of more automated, cloud-based and artificial intelligence (AI)-enabled work practices drives increased work productivity and introduces new, more agile ways of working. Insights from more digital-first ways of working are enabling organizations to be responsive to the needs of customers and employees alike, driving improvements in talent acquisition, employee retention and customer satisfaction.
“The next five years will mark a period of distinct change in both the mechanics and social attitudes surrounding normalized work practices,” Amy Loomis, research vice president of Future of Work at IDC, said. “As organizations wrestle with different elements of work transformation from technology adoption to new policies and practices, hybrid work will drive new technology solutions across functions and industries alike.”
IDC’s 2023 Future of Work predictions outline the framework for technology-related initiatives in the years ahead that can be leveraged by IT, human resources and other line-of-business decision makers and influencers.
The predictions are:
IDC’s future of work predictions are presented in full detail in the report, IDC FutureScape: Worldwide Future of Work 2023 Predictions.
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