Equipment lessors have many software choices for handling lease originations and portfolio management. Now, no matter which software package they select, JDR Solutions can provide back-office service.

“We’ve become what is commonly known in the industry as ‘software agnostic,’” said Doug Williams, JDR’s president and chief information officer. “This marks a major shift in our business model and positions us to serve any lessor regardless of the application they are running.”

Up to this point, JDR was an exclusive service provider for one platform. The change comes as the software market continues to diversify and products are introduced or improved.

At the end of 2019, there were more than 20 software programs designed to assist in originations, portfolio management, collections, accounting, tax compliance and other functions, according to the Equipment Leasing and Finance Association’s “2019 Software Guide.” Some applications handle specific tasks, while others cover the entire lease/loan life cycle.

“We’re pursuing partnerships with software companies in the industry that either don’t offer back-office support for their products, or whose customers would rather receive that support from a third-party provider like us,” Williams said.

That support could come in various forms. For example, JDR could migrate a client from one software platform to another, host software a client is already using, or even allow a client to piggyback on JDR’s software license if the client prefers not to acquire a full license themselves.

“In the end everybody benefits,” Williams said. “The software company gets to focus its attention on developing products, we provide the service after the sale and the lessor receives a turn-key package of software and back-office support.”

Established in 2001, Indianapolis-based JDR Solutions offers comprehensive front end and back office portfolio management service, consulting, infrastructure as a service and customer service/collections, and builds customer- and sales staff-centric custom web portals. Clients include banks, manufacturer captives and independent finance companies in the U.S., Canada and the UK.