Mark Molenkamp is the head of operations at Flex Financial, Stryker’s financial services business. He leads a full range of functional groups from pricing and documentation to booking, administration and end of term. Molenkamp has a strong track record of creating a results-oriented environment where talented teams rally around shared objectives.

“With transaction volume increasing [by] double digits each year, we must be willing to constantly adapt our processes to drive organizational capacity and cater to our customers’ clinical and financial goals,” Molenkamp says of Flex Financial’s role as an accelerator within a growth company.

Molenkamp has been consistently recognized for his leadership and talent development skills, which have enabled him to create an engaging, high performance culture within Flex Financial.

“I am grateful for all of the opportunities that I have had to work alongside such driven individuals,” Molenkamp says. “Leading the professionals at Flex Financial is like coaching an all-star team — everyone wants to win. I just set clear objectives, measure results and let the players do their thing.

“Talent and engagement are key to our success. After identifying high-performing individuals, it’s our job as leaders to connect each team member’s daily work to a bigger purpose, which for our company is a shared mission to make healthcare better. When you challenge talented individuals who love to win and encourage them to pursue their high aspirations, the results are that we set new records every year.”