The in-depth study, commissioned by the Foundation, was prepared by FIC Advisors and follows up on the Foundation’s 2011 study on independents.
More than 20 independent finance company executives were interviewed for this examination of how independents have built their current success and are preparing for future events. The study offers details concerning ways in which successful players identify the key issues that can impact their performance, engage their personnel teams in addressing them, and make informed decisions, all the time maintaining the flexibility to “pivot,” or change their course as necessary. It also includes case examples with takeaways for independents and the larger industry to consider.
“This study provides great insights about an industry segment that is often not uniformly or easily characterized. It’s a must read for anyone who wants to know why people are saying there has never been a better time to be an independent than right now,” said Thomas Ware, Foundation research committee chair and senior vice president, Analytics and Product Development, PayNet.
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