FORT Capital Resources stepped up in the midst of the COVID-19 pandemic to support a vendor partner with a backlog of transactions due to credit tightening measures of their incumbent finance partner.

The Vendor Program division of FORT focuses on showcasing the value proposition of their vendor partners while enhancing their sale.

“To determine how and where we apply our efforts while working with our vendor partners, we continually come back to a simple principled question; would it enhance their sale? If yes, we should look to do it, if no, we shouldn’t,” said Brian Fleming, managing member of FORT.

In this case, FORT was called on to quickly provide credit approvals, generate documentation and fund a large batch of transactions that had been previously serviced by an incumbent finance partner. FORT made a focused pivot to integrate and automate processes where possible to turn 220+ finance documents out in the same month to provide a seamless customer experience.

“I’m very proud of how our team stepped up and answered the call,” said Fleming. “We have had a flood of activity on both the modification and restructuring side, as well as processing of new requests.