Ritchie Bros. Simplifies Disaster Recovery and Builds IT Resilience with Zerto



Ritchie Bros., a global asset management and disposition company, modernized its disaster recovery (DR) and strengthened its IT resilience with Zerto.

Through its multiple online selling platforms, Ritchie Bros. helps thousands of people around the world buy and sell heavy equipment, trucks and other assets. Because bidding is done in real-time through the Ritchie Bros. websites, if downtime occurs, sellers and buyers can’t complete business transactions and revenue opportunities can be missed.

Prior to working with Zerto, the IT team at Ritchie Bros. relied on using a non-Zerto based MSP solution and wanted to bring DR in-house to simplify operations and strengthen IT resilience.

After testing modern DR solutions on the market, the IT team at Ritchie Bros. determined that Zerto’s IT Resilience Platform was simple to use and worked with a variety of the company’s existing storage solutions. Ritchie Bros. uses Zerto to protect its mission critical applications, as well as containerized applications.

“At the end of the day, we’re a technology company,” Stephen Charles, director of enterprise infrastructure and technical services at Ritchie Bros, said. “Our customers need our auction services to be available 24/7 so they can get top dollar for their assets. Because of our global reach, if a critical auction service is down for even a minute or second, sales can get postponed or lost altogether. With Zerto we’ve been able to gain much better RPOs and RTOs to protect the business from any potential disruptions while minimizing expenses.”

Since implementing Zerto, Ritchie Bros. has reduced the time needed for failover testing. Ritchie Bros. also has used Zerto to migrate data from an old datacenter to a central datacenter following an acquisition.

“Helping Ritchie Bros continue serving the needs of its worldwide customers without worrying about technology disruptions, downtime, or data loss is fundamental to modern IT operations and strategies,” Coley Burke, CRO of Zerto, said. “We’re delighted that Ritchie Bros. is using Zerto for DR, data migration and protection across both servers and containerized applications to build IT resilience.”

To learn more, read the Ritchie Bros. case study here.

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Terry Mulreany
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Susie Angelucci
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