BMO has been named to Forbes’ Best-in-State Banks 2023 list for Indiana. The award reflects BMO’s commitment to helping customers make real financial progress with leading advice and products that help customers meet their financial goals.
“We are honored that Forbes has recognized BMO’s commitment to helping customers throughout Indiana make real financial progress,” Jeffrey Leising, Midwest Regional president at BMO, said. “Whether it’s through everyday interactions in our branches or our continued digital innovation to make banking more convenient, BMO always puts our customers first – it’s what makes us the best team in banking in Indiana and beyond.”
Forbes, in collaboration with Statista, designated award winners by surveying approximately 31,000 U.S. residents. Participants were asked to name all the banks and credit unions where they have checking or savings accounts and evaluate the institutions based on criteria such as: customer service, quality of financial advice representatives offered, ease of navigating the website, branch services and the level of trust the banks inspired. These questions accounted for 80% of scores online reviews from March 2020 to April 2023 were also evaluated, accounting for 20% of scores.
Forbes also asked customers to rank institutions based on whether their fees are transparent and reasonable. BMO recently reduced consumer and small business banking fees by eliminating both non-sufficient funds (NSF) and overdraft transfer fees, and by significantly reducing overdraft fees. The changes are part of BMO’s low- and no-cost offerings designed to provide value to our customers while helping them achieve their goals, including:
BMO is also committed to supporting the delivery of critical programs in Indiana communities as part of BMO EMpower 2.0, the bank’s five-year, $40 billion commitment to local communities to address barriers faced by minority businesses, communities and families. The plan builds on the bank’s previous $5 billion EMpower commitment to an inclusive economic recovery. BMO’s recent commitments in Indiana include:
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