United Rentals Introduces New Access Management Functionality in Mobile App

Equipment rental company United Rentals introduced new equipment access management capabilities and an enhanced rental experience within its mobile app.

The new capabilities allow users to:

  • Manage Equipment Access. Permissioned users can view equipment access PIN codes within the mobile app to ensure equipment productivity and safety.
  • Browse Equipment and Specifications. Users can browse United Rentals’ entire equipment catalog and scan product specifications and descriptions.
  • View Custom Pricing and Reserve Equipment. Teams can view account-specific pricing and checkout with more control and fewer clicks.
  • Monitor Real-Time Equipment Data. Users can track usage and location tied to a telematics-enabled fleet of equipment.

The features are available to all customers with a digital profile with set permissions.

“The new access management functionality and improved rental experience deliver on safety and productivity capabilities that our customers have requested,” Tony Leopold, senior vice president of strategy and digital at United Rentals, said. “Our team is continuously innovating our digital tools so our customers can make sound equipment decisions and take speedy action that keeps projects moving forward.”

United Rentals’ mobile app won a 2023 Engage Award, presented by Acquia, a digital experience company. The award recognized United Rentals for its focus on digital customer engagement.

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Terry Mulreany
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