Understanding the psychology of past due customers/debtors tends to be an overlooked area regarding defaulted customers that end up in litigations or collections. Many lenders could and should have utilized a local presence when facing these issues instead of relying... read more
March 2022
The COVID-19 pandemic has had far-reaching impact, from public health challenges to emotional stress to labor issues. It has also given business leaders a once-in-a-lifetime opportunity to redefine the way we work. The disruption in most workplaces at the start... read more
March 2022
As society pushes toward an “endemic” stage of Covid-19 that can’t come quickly enough, many lenders are seeking updated instructions on handling default accounts in the post-pandemic era. In 2022 and beyond, lenders should (1) be prepared for anything- there... read more
March 2022
The private aviation industry is on fire. The COVID 19 pandemic has caused a paradigm shift in how people with means approach air travel. Anyone who can afford to purchase a private jet is doing just that. The very thought... read more
March 2022
As a disrupted supply chain complicates day-to-day operations across a multitude of industries, issues of order fulfillment are a growing concern for those of us in the equipment finance industry. The manufacturers and distributors my team and I work with... read more
February 2022
Transformation to becoming a “digital business” may be a tired topic, but how many finance companies can actually claim success? Indeed, how many business leaders have a definition of success for digital transformation much less have communicated it companywide? Certainly,... read more
February 2022
Since the start of the pandemic, there have been a multitude of changes across various industries – including restaurants adopting more mobile ordering and delivery than ever before and doctors pivoting to rely heavily on telehealth services – and the... read more
January 2022
As we enter 2022, we find ourselves faced with many of the same challenges we tackled in 2021. The global supply chain continues to be impacted by Coronavirus outbreaks leaving manufacturers in a very difficult position. Labor markets around the world... read more
January 2022
Over the past year, we saw rapid acceleration of innovation in the healthcare space. Digitalization and telemedicine solidified their place in a sustainable healthcare model as patients came to expect more convenient access to care. Nearly $4 trillion is spent... read more
January 2022
Ray Ellingsen: Pat, it appears market pundits believe supply chain restrictions may last well into 2022 if not beyond. What general insights can you share about the near-term asset availability shortage and longer-term impact assessment? Availability forecast? Model year implications?... read more
November 2021
If you’re not marketing that you use Artificial Intelligence (AI), you’re probably worried that you should be. AI is a go-to buzzword in business today. But I believe it is also one of the most misunderstood – both technically and... read more
November 2021
In an exclusive Q&A with Monitor, John-Paul Smolenski of MMP Capital discusses how the company takes a hybrid-style approach to provide quick and efficient equipment leasing solutions for the medical device and aesthetic market and how it has maintained success... read more
September 2021
Disruptions in supply chain throughput and labor market shortages are starting to put a crimp in anticipated equipment finance business activity. As we near the end to the third quarter of 2021 and enter the fourth, it appears that there... read more
September 2021
The COVID-19 pandemic, along with the subsequent shift to a hybrid workplace model has accelerated the demand for new leaders paired with new skill sets. The equipment finance industry is not spared from this trend. Lessons learned during this volatile... read more
August 2021
“Whoever owns the invoice owns the customer.” This was the message of future Telefonica CEO José María Álvarez-Pallete López speaking at the 2014 Telefonica Leadership conference. The emerging business trend at the time was the ecosystem of cellular device apps... read more
August 2021
Terry Mulreany
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Susie Angelucci
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